A rethink of “premium” carriers like Singapore Airlines and Virgin Atlantic

Premium carriers like Singapore Airlines, Lufthansa and Virgin Atlantic all pride on providing quality customer service in an attempt to justify the price premium over low cost carriers. Very often, airlines will claim that the safety of passengers is their number one priority. But this cannot be farther from the truth.

On 17th July 2014, MH17 lost contact with air control over the Ukrainian airspace. The US and UK government believe that it was shot down by a BUK missile whilst cruising at an altitude of 33,000 ft. This is supposedly 1,000 ft above the closed airspace. According to the UN’s International Civil Aviation Organisation (ICAO), it is up to individual member states to declare unsafe areas of airspace. Despite attacks on two Ukrainian military aircraft in the area in the past month Ukrainian airspace remained unrestricted above 32,000 ft.

Malaysia Airlines had flown this route repeatedly over the past several weeks without incident, as had other carriers. According to data by FlightRadar24, a site that tracks position of aircraft around the world, two other civilian planes (Singapore Airlines SQ351 (B777) from Copenhagen to Singapore and Air India AI113 (B787) from Delhi to Birmingham) were in close proximity to MH17 at the time of the crash.

Flights in proximity to MH17 (Source: FlightRadar24)

Flights in proximity to MH17 (Source: FlightRadar24)

Flight paths for selected airlines using Ukrainian airspace

Flight paths for selected airlines using Ukrainian airspace

Since the downing of MH17, air traffic control authorities banned all aircraft from flying through eastern Ukrainian airspace, which might increase flight costs and journey times. It has transpires that several airlines had already chosen to avoid the area. The Guardian reported that a spokesman for Qantas said the Australian flag carrier had not used the route for months. Hong Kong-based Cathay Pacific said it had been taking a detour for “quite some time”. British Airways, Korean Air Lines, Air Berlin, Asiana Airlines and Taiwan’s China Airlines had also been avoiding the east Ukraine route.

This begs the questions of why some airlines choose to continue flying over conflict zones, regardless of flight altitudes. The simple answer is costs.

Flying through Ukrainian airspace is one of the most direct routes when travelling from Europe to Southeast Asia. Taking a longer route would more likely incur higher fuel costs and increases the chances of delays, so flight planers go to extreme lengths to avoid this whenever they can. According to The Australian, the direct operating cost of a Boeing 777-220ER is estimated to run at up to $25,000 per hour. Assuming an aircraft with 8 first class seats, 42 business class seats and 228 economy seats and a load factor of 80%, an extra hour of being airborne adds another $76.00 operating costs per passenger. But does avoiding the Ukrainian airspace really result in much of a detour? Apparently not.

According to the data available on FlightRadar24, SQ318 a daily flight from Singapore to London, the disruption is minimal. Prior to MH17’s accident, SQ318 flies through Ukraine onwards to London. Post 17th July, SQ318 flies through Turkey and Romania onwards to London. Examining the flight data shows that the aircraft arrives at its destination close to its schedule time of arrival, bar one day.

SQ 318 Flight Path pre 17th July 2014 (Source: FlightRadar24)

SQ 318 Flight Path pre 17th July 2014 (Source: FlightRadar24)

SQ 318 Flight Schedule (Source: FlightRadar24)

SQ 318 Flight Schedule (Source: FlightRadar24)

SQ 318 Flight Path post 17th July 2014 (Source: FlightRadar24)

SQ 318 Flight Path post 17th July 2014 (Source: FlightRadar24)

Maybe this will a wakeup call for all carriers to stop cutting corners and put their money where their mouth is. The safety of passengers is paramount and should never be compromised even when there is a financial burden of increased costs.

Audio

当你孤单你会想起谁

第一次听这首歌是在中学时。觉得莎莎写的歌词很有意义。

歌曲:当你孤单你会想起谁
作词:莎莎
作曲:施盈伟
编曲:郭小霖
歌手:新少年俱乐部

你的心情总在飞
什么事都想去追
想抓住一点安慰
你总是喜欢在人群中徘徊
你最害怕孤单的滋味
你的心那么脆
一碰就会碎
经不起一点风吹
你的身边总是要许多人陪
你最害怕每天的天黑

但是天总会黑
人总要离别
谁也不能永远陪谁
而孤单的滋味
谁都要面对
不只是你我
会感觉到疲惫
当你孤单你会想起谁
你想不想找个人来陪
你的快乐伤悲
只有我能体会
让我再陪你走一回

Image

iPhone 5 panoramic camera feature

Greenwich Park, London

Greenwich Park, London

A phone taken from Greenwich Park, London using iPhone 5 panoramic camera feature.

Its my first attempt at taking a panoramic photograph using my mobile. I have to say that this function is idiot proof. The only 2 drawbacks are not being able to zoom at an image and having to move the camera in a pre-set direction of left to right. But is a neat function nonetheless.

Nescafé Dolce Gusto Mini Me

Whilst at the supermarket, I made an impulse purchase of a box of Nescafé Dolce Gusto Green Tea Latte capsules. I was fascinated with the milk froth despite having reservations that added sugar will blemish the taste of the beverage.

NESCAFÉ Dolce Gusto Green Tea Latte

NESCAFÉ Dolce Gusto Green Tea Latte

Having the capsules in hand, I had to make a choice between the Nescafé Dolce Gusto Melody 3 or Nescafé Dolce Gusto Mini Me. Both machines are fairly similar in specifications except in the case of the former, one has to manually dispense the water. I settled for the latter.

NESCAFÉ Dolce Gusto Mini Me

NESCAFÉ Dolce Gusto Mini Me

The machine is simple to use. All I had to do is insert the capsule, select the volume of water and use the joy stick to activate the hot water. In the case of the Nescafé Dolce Gusto Green Tea Latte, I had to first fill my mug with the milk capsule before repeating the process with the green tea capsule.

Whilst the process is straightforward and quick, there are several drawbacks. Firstly, the water temperature is warm not hot. It might be fine for tea but I suspect it might not be hot enough to bring out the full flavour of coffee. Secondly, the milk froth is a disappointment. It taste synthetic and lacks the full body that comes with milk frothed in the conventional way. Thirdly, the beverage is too sweet. It is possible to adjust the volume of water to dilute the drink but it takes a fair deal of guesswork to come out with the right proportion of water to milk power and green tea.

All in all, I wouldn’t recommend this product to a tea or coffee lover.